Information we collect
We only collect information about you if we have a reason to do so, for example, to provide our services, to communicate with you or to improve our services. We collect this information from three sources: provided that it provides us with information, automatically through the operation of our services and external sources. Let’s review the information we collect.
Information that you. It provides us with
It is probably not a surprise that we collect the information that provides us directly. Here are some examples:
- Basic account information:We ask for basic information to configure your account if you want to do it to leave a comment on our website or buy in our online store. For example, we require that people who register to obtain an account provide an email address and a password, together with a username or name, and that is all. You can provide more information, such as your address and other information that you want to share, but we don’t need it to create an account.
- Public profile information:If you have an account with us, we collect the information you provide for your public profile. For example, if you have an account, your username is part of that public profile, along with any other information that enters your public profile, such as a photo or a description in «about me.» The information of your public profile is just that, public, so keep it in mind when you decide what information you would like to include.
- Payment and contact information:If you buy something, we will collect information to process those payments and communicate with you, and provide additional personal information and payment, such as your name, credit card information and contact information. We also maintain a record of the purchases you have made.
- Content information:You can provide us with information about you in draft and published content (a blog or comment publication that includes biographical information about you or any means or file you load).
Information we automatically collect
We also collect certain information automatically:
- Registration information:Like most online service providers, we collect information that web browsers, mobile devices and servers usually make available, including the type of browser, the IP address, the unique device identifiers, the language preference, the reference site, the date and time of access, operating system and information of the mobile network. We collect registration information when you use our services, for example, when you navigate our website, make a comment or a purchase.
- Usage information:We collect information about its use of our services. For example, we collect information about the actions that administrators and users perform in a site that uses the services of WordPress.com or Jetpack; In other words, who did what and when (for example, [WordPress.com username] has eliminated «[publication title]» to [time / date]).Wooocommerce use trackerInformation such as the email address of the website administrator, Wooocommerce configuration and PHP configuration, together with information about your online store, such as the total number of orders and customers. This information is used to, for example, provide our services, obtain information on how people use our services so that we can improve our services and understand and make predictions on user retention.
- Location information:We can determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our services from certain geographical regions. We can also collect information about your precise location through our mobile applications (such as when you publish a photograph with location information) if you allow us to do so through the permits of the operating system of your mobile device.
- Stored information:We can access the information stored on your mobile device through our mobile applications. We access this information stored through the permits of the operating system of your device. For example, if you give us permission to access the photographs on the truck of the camera of your mobile device, our services can access the photos stored on your device when you load a really amazing photograph of the sunrise on your website.
- Information of cookies and other technologies:A cookie is a chain of information that a website stores on the computer of a visitor and that the visitor’s browser provides the website every time the visitor returns. Pixel labels (also called web beacons) are small code blocks that are placed on websites and emails. This website uses cookies and other technologies such as pixel labels to help us identify and track visitors, use and access preferences for our services, as well as trace and understand the effectiveness of email campaigns and deliver directed ads. For more information on our use of cookies and other monitoring technologies, including how you can control the use of cookies, see theWordPress Cookies Policy.
Comments
When visitors leave comments on the web, we collect the data shown in the comments form, as well as the Visitor IP address and the browser user agents to help spam detection. An anonymous chain created from your email address (also called HASH) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After the approval of your comment, the image of your profile is visible to the public in the context of your comment.Name, email address, comment content:These data are collected when you leave a comment and are shown on the website. If you leave a comment on the website, your email name and address will also be saved in cookies. These are for their convenience so that you do not have to complete your data when you leave another comment. These cookies will be saved on your computer until you eliminate them.IP chain and browser user agent:These data are collected when you leave a comment.Retention period:The aforementioned data is preserved indefinitely so that we can recognize and approve any automatically tracking comments instead of keeping them in a moderation tail. We collect information about visitors that comment on this website that uses the Akismet Anti-Spam service. The information that we collect includes, normally, the commentator IP address, the user’s browser, the reference site and the site URL (in addition to other information directly provided by the commentator, such as his name, username, email address and the same comment).
Media
All uploaded files are normally publicly accessible. The images uploaded to this website should avoid containing location data (GPS EXIF). Web visitors can download and extract any location data on the web images.
Contact forms
If you fill our contact form, the information that you place there, which will undoubtedly contain your personal data, will reach us in an email so we can give you an answer and depending on the configuration of this website a copy can reach you. It is possible that on this website, in our database, we store copies of the forms that we receive with an indefinite period for customer service, security and marketing purposes. If you received any marketing communication that you did not want to receive or do not want to receive more communications or contact from our part you can request that we eliminate your data.
Cookies
If you leave a comment on our site you can choose to save your name, email address and web in cookies. This is for your comfort, so you don’t have to fill your data again when you leave another comment. These cookies will last one year. If you have an account and connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when closing the browser. When you access, we will also install several cookies to save your access information and your screen display options. Access cookies last two days, and screen options last a year. If you select «Remember», your access will last for two weeks. If you leave your account, access cookies will be deleted. If you edit or public an article an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article you just edited. Expires after 1 day.
Embedded content of other websites
Website articles may include embedded content (for example, videos, graphics, etc.). The embedded content of other websites behaves exactly in the same way as if the visitor had visited the other website. These websites can collect data on you, use cookies, embed an additional monitoring of third parties and supervise your interaction with that embedded content, including monitoring your interaction with the embedded content if you have an account and have logged down on that website.
Statistics
The website uses Google Analytics, a service that transmits website traffic data to Google servers in the United States and allows us to detect trends to improve user experience on our website. This processes personal data such as: the Single User ID established by Google Analytics, the date and time, the title of the page that is being seen, the URL of the page that is being seen, the URL of the page that was seen before the current page, the resolution of the screen, the time in the local time zone, the files in which it was click and discharged, the links in which the external domain was click country, region and city. You can choose not to participate in this follow -up at any time by activating the «Do not track» configuration in your browser.
Who do we share your data with
This website has been built using the Opensource WordPress software. WordPress may collect information, as indicated in its privacy policy, on the users of this website. In addition, as we have detailed in the statistics section, we share information from our users with the Google Analytics service. We could also share it with other visitor analytics services, spam, social networks, etc. In case we use a virtual store on this website, we will use Woocommerce so it is possible that Woocommerce, Automattic company, as well as WordPress is also, collect information about our users of the virtual store. It is also necessary to collect and send information to the payment catwalks of our virtual store, in case we had one. The payment catwalks that can be installed in our virtual store are PayPal, Stripe, Braintree, Culqi, PagoEfecivo, among others. Below we attach links to the privacy policies of these third -party software that we use or can use on our website at any time. WordPress, Woocommerce and Woocommerce Subscriptions
Payment gateways: Braintree, PayPal, Stripe, etc.
How long we keep your data
We keep the contact form tickets, analytical records, customer purchase records, visitors and their metadata indefinite comments. This is so that we can offer customer service, feedback on the quality of our services, security, recognize and approve automatically successive comments, instead of keeping them in a moderation tail. Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except that they cannot change their username). Web administrators can also see and edit that information.
What rights do you have about your data
If you have an account or you have left comments on this website, you can request to receive an export file of the personal data we have about you, including any data that you have provided us. You can also request that we eliminate any personal data that we have about you. This does not include any data that we are obliged to conserve for administrative, legal or security purposes.Your rights over your data
- The right to withdraw consent
- The right of access
- The right to erase
- The right to rectification
- The right to data portability
- The right to object
- Notification of data violations
- The right to file a complaint with a supervisory authority
Where we send your data
The data can be given to us or that we can storing automatically will be safe and in servers located in Europe or the United States. Visitors’ comments are reviewed by an automatic spam detection service.
Contact information
To contact us regarding data privacy issues and terms and conditions of this website please contact us according to the information described in our contact or footer section of this website.
Additional Information
How we protect your data
Our website and your data is well protected. Some of the measures we have taken to protect our users’ data are encryption; Security measures such as the constant WordPress update and the plugins that we use, complementary protection mechanisms for WordPress; and measures such as the training of personnel in data protection.
What procedures we use against data gaps
Among the procedures that we have in progress to treat data gaps, whether real or potential, are file review, databases, errors records through internal reporting systems, automatic detection of changes, attempts to violate the system, etc. In the case unlikely, a data gap will occur we will notify our users.
What third we receive data
We do not receive data on third party users such as advertisers for example.
What type of automated and/or profiling decision making do we do with user data
We do not provide a service that includes automated decision -making – for example, allow customers to request credit or add their data in an advertising profile – in case we will give notice that this is happening, and we will include information on how that information is used, what decisions are made with these aggregate data, and what rights users have on decisions made without human intervention.
Regulatory Requirements for Revelation of Information in the Sector
Our virtual store
In case we had an online store operating on this website: we collect the following data from you as a customer when you buy a product. We also share this information with our payment providers to process payments:
- Subscription identification number
- creation date
- Recurring total
- Subscription items
- IP adress
- Browser user agent
- Shipping Address
- Shipping Address
- Phone number
- Email address
- Payment gateway tokens
What we collect and store
While visiting our site we will track:
- The products you have seen: we will use this to, for example, show you products that you have seen recently
- Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs
- Shipping address: We will ask you to facilitate this so that we can, for example, estimate the cost of the shipment before you make an order, and send you the order!
We also use cookies to monitor the contents of the cart while navigating our site. When you buy something we ask you to provide information that includes your name, billing address, shipping address, email address, telephone number, credit card details/payment and additional additional information such as the username and password. We will use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including reimbursements and claims
- Process payments and avoid fraud
- Configure your account for our store
- Comply with any legal obligation we have, such as tax calculations
- Improve our store offers
- Send you promotional messages, if you choose to receive them
If you create an account we will store your name, address, email and telephone number, what we will use for the payment process and future orders. Normally we store information about you during the time we need the information for the purposes for which we collect it and use, and we are not legally obliged to continue keeping it. For example, we will store request information for tax purposes and accounting. This includes your name, email address and billing and shipping addresses. We also store comments or valuations, if you choose to leave them. In order to process recurring subscription payments, we store the customer name, the billing address, the shipping address, the email address, the telephone number and the details of the credit / payment card.
Who of our team has access
The members of our team have access to the information you offer us. For example, store administrators and managers can access:
- Order information, such as what was bought, when it was bought and where it should be sent, and
- Customer information, such as your name, email address, and billing and shipping information.
The members of our team have access to this information to help complete orders, process refunds and support you.
What we share with others
We share information with others, which help us offer our orders and manage services for you; Analysis, marketing, payment catwalks, shipping suppliers, and embedded with third parties.
Payments
We accept payments through PayPal, Stripe and Braintree. When processing payments some of your data will be passed to these payment collection entities (payment catwalks), including the information required to process or support payment, such as the total purchase and billing information. Please check our section «» for more details and see the links to the privacy policies of these entities. WordPress (Opensource software on which this website is created), Woocommerce (virtual store), Automatic (the creative company of WordPress and Woocommerce), payment catwalks that can be installed in our virtual store (Paypal, Stripe, Braintree, Culqi, PagoEfecivo, among others) and Google (statistics, analytical). WordPress, Woocommerce and Woocommerce Subscriptions.